How would you handle to unruly passengers?

Hiring supervisors may ask this to test your conflict-resolution skills. Consider how you'd ease tension and make both passengers feel heard.

First, I'd listen to each passenger's complaint. Clarification usually solves misunderstandings. Once I've established the origin of the disruption, I'll work with the guests and other cabin workers to resolve it."

BY Best Interview Question ON 26 Nov 2022