CRM, Customer Relationship Management provides the required software solutions to enrich the bond between you and your customers. It provides an integrated approach to track sales leads, pipelines, marketing, and deliver actionable data to take your business to the next level. Running a business without Customer Relationship Management can cost you a lot of money. There are various other benefits of using CRM, like improving profitability, streamlining processes, and connecting with customers. You can manage your relationship with the help of Salesforce and learn the best interview questions.