How do you deal with the question you don’t know the answer that customer asked?

If by chance you don’t know the answer you can say like this

• If you don’t know the answer say “Hold on I am looking for it.”
• You can tell customer by saying it’s technical information which requires a specialist, I’ll get back to you shortly with some possible solution.
• Following are the ways you can tell the customer
  • Will get back to you after considering it further.
  • This question needs some time to acquire XYZ facts.
  • As per the latest details what we suggest to you…

This is our unique extensively researched call center job interview questions are the best way to prepare for job interviews.