If by chance you don’t know the answer you can say like this
  • If you don’t know the answer say “Hold on I am looking for it.”
  • You can tell customer by saying it’s technical information which requires a specialist, I’ll get back to you shortly with some possible solution.
  • Following are the ways you can tell the customer
    • Will get back to you after considering it further.
    • This question needs some time to acquire XYZ facts.
    • As per the latest details what we suggest to you…

This is our unique extensively researched call center job interview questions are the best way to prepare for job interviews.

BY Best Interview Question ON 11 Feb 2019