Have you ever faced a communication problem while managing a program? Whom with and how did you resolve it?

Communication issues are the most expected issues to be arising in a team. Answer this question based on your experience, how you dealt with the situation, and the output of the situation. The golden rule to avoid any communication disputes is to “Listen”.

For instance- Once communication problems arose with customers during exchanging of emails regarding order details. There was some misunderstanding of what the customer wanted and the order came out without the changes and he showed his disappointment. I assure him to use specific communication tools like group chat, suggestion box to avoid this in the future.