Salesforce interview questions and Answers

Last update: 22 Mar 2020, 30 Questions
Salesforce interview questions

Salesforce is the world's #1 client relationship with the executives (CRM) stage. Its cloud-based, Salesforce CRM applications for deals, administration, marketing, and services. Salesforce.com, Inc.is an American cloud-based programming organization. It’s headquartered in San Francisco, California.

If you are searching for Salesforce interview questions than here, you can find your answers.

Salesforce additionally sells a complementary suite of enterprise applications targeted on client service, marketing automation, analytics, and application development. All Salesforce products run entirely within the cloud; thus there are not any costly setup prices, no maintenance and employees will work from any device with an online connection. Salesforce developer interview questions are important when you are going to attempt an interview.

Most Frequently Asked Salesforce interview questions

Here in this article, we will be listing frequently asked Salesforce interview questions and Answers with the belief that they will be helpful for you to gain higher marks. Also, to let you know that this article has been written under the guidance of industry professionals and covered all the current competencies.

1. What is Salesforce and why it is used?

 Salesforce is a cloud-based CRM system that enables salespeople to track their sales, support individuals to follow their cases and also the entire company's staff to collaborate. Salesforce is additionally a platform on that one will build new applications for functions apart from CRM.

Uses of Salesforce:

It improves customer information, enhances communication, Customizability, monitors customer life cycle, and improves product functionality.

Note: Salesforce uses are very general question in Salesforce interview questions.

2. Why is Salesforce important?
  • Salesforce improves the association among the clients
  • Channel accomplices and inner representatives of an organization.
  • It tracks the performance of contenders
  • figure the development and decay of the business
  • Enhanced communication and keep up the clients
3. Who developed Salesforce?

The organization who developed Salesforce was established in 1999 by previous Oracle official Marc Benioff, Parker Harris, Dave Moellenhoff, and Frank Dominguez .

4. What are governing limits in Salesforce?

Governor Limits controls what quantity information or what percentage records you'll be able to store within the shared databases. To make sure no single consumer monopolizes the shared resources, Salesforce introduced the construct of Governor Limits that is strictly enforced by the Apex run-time engine.

Some Governor Limits in Salesforce like:
  • Per-Transaction Apex Limits
  • Force.com Platform Apex Limits
  • Static Apex Limits
  • Email Limits
  • Push Notification Limits
5. What is Sandbox and why do we use sandbox in Salesforce?

Sandbox is a copy of your production organization. We can produce multiple copies of the organization in separate environments for various functions like development, testing, and training.

It can be used when you need to check a freshly developed Force.com application or Visualforce page. You'll be able to create and take a look at it within the Sandbox org rather than doing it directly in production.

7. What is the apex in Salesforce?

Apex is a powerfully written, object-oriented artificial language that permits developers to execute flow and group action management statements on the Salesforce.com platform. Apex allows developers to access Salesforce backend info and client-server interfaces to form third-party SaaS applications. Apex includes associate degree program interface that developers will use to access user information on Salesforce.

8. What is SOSL and SOQL in Salesforce?
1. SOQL (Salesforce Object question Language) is comparable to the choose statement in SQL (Structured question Language). Using SOQL one will search the organization-specific information. SOQL is often used with Apex SOSL (Salesforce Object Search Language) could be a text-based search technique that works on programmed supported the search index. It retrieves information from multiple divisions too.
9. What are custom objects in Salesforce?

Custom objects are objects that tend to produce to store information that's specific to our company or business. For dreamHouse, D'Angelo desires to create a custom property object that stores info regarding the homes his company is marketing.

Note: The Salesforce market is continually increasing, so Salesforce developer interview questions are essential.

11. What is a lookup relationship in Salesforce?

An operation relationship involves finding the worth of a field based on the quality in another field in another object. It's employed mainly in the case of customarily shared information between 2 objects.

  • Lookups typically used wherever we tend to might or may have to possess a relationship between 2 objects.
  • Lookups generally used to reference commonly shared reference data.
12. How to create a custom lookup in Salesforce?

To create a custom lookup in Salesforce you need to follow below given steps.

  • From Setup, click the object manager tab
  • Click case, then click Fields & Relationships.
  • Click Contact Name, then click Edit.
  • In the Lookup Filter section, click Show Filter Settings.
  • Click the lookup icon and choose Contact Name, then Account ID, then click Insert.
  • Choose equals as the operator.
  • In the Value/Fields menu, select Field.
  • Click the lookup icon and choose Case, then Account ID, then click Insert.
  • Ensure the Required radio button and the Active checkbox are selected.
  • Click Save.
13. What are the standard profiles in Salesforce?

A profile of that most of the permissions you cannot change is standard profiles. A profile is standard that have Custom Profile label unchecked after you open it. Standard profiles in Salesforce area unit default created with Force.com that cannot be renamed or deleted. Standard profiles which mostly used are:

  • System Administrator
  • Standard User
  • Read Only
  • Solution Manager
  • Marketing User
  • Contract Manager
14. What is the difference between profiles and roles in Salesforce?
S.no Profiles Roles
1. Roles plays one in all the ways that you'll manage access to records. They conjointly impact reports (e.g., "My Teams" filter). Parts get play if your security model (OWD s) are set to personal. a bit a lot of on Roles and the way they impact security. Profiles facilitate confirm record privileges. forward the User will see the record; Profiles assure what the User will do, read or edit there on record. Patterns manage different system privileges still (mass email, export knowledge, etc.)
15. What are the standard reports in Salesforce?

When you start using Salesforce, by default, Salesforce comes with a lot of Standard Reports for different purposes. They are stored and categorized by the object name and purpose, such as Account and Contact Reports, Opportunity Reports and so on.

Note: Some times interviewer can give you to make a standard report at the time of Salesforce interview questions.

16. How many types of dashboards are there in Salesforce?

There are four types of the dashboard in Salesforce.

  • Table
  • Chart
  • Gauge
  • Metric
21. What is visualforce in Salesforce?

Visualforce is a component-based interface (UI) framework that enables the creation of dynamic, reusable interface. The Visualforce structure is a part of Salesforce’s force.com Platform as a Service (PaaS) offering, which is designed to simplify the development and deployment of cloud applications and websites.

22. What is the use of workflow in Salesforce?

Workflow in Salesforce is a unique method to robotize certain business forms. You can make a standard, and dependent on specific criteria that you set, Salesforce can complete various things, as send an email, make an undertaking, or refresh a field. In this blog entry.

23. What is the use of triggers in Salesforce?

A trigger is an Apex script that executes before or after specific data manipulation language (DML) events occur, such as before object records are inserted into the database or after documents have been deleted. Triggers enable to perform custom actions before or after changes to Salesforce records.

25. How do I send an email from Salesforce?

you can send email from Salesforce using the Salesforce servers. No need to integrate with an external email service. This is an excellent methodology on the off chance that you are using Salesforce Classic, need bounce management or are not using Gmail or office 365 with lightning experience.

Note: Salesforce developer interview questions and answers are beneficial to the fresher or experienced person both.

Advantages of Salesforce
  • Improved Informational Organization
  • Salesforce CRM for Enhanced Communication
  • CRM Improves Your Customer Service
  • Robotization of Everyday Tasks
  • More noteworthy effectiveness for different groups
  • Improved Analytical Data and Reporting

Salesforce was positioned first in Fortune's 100 Best Companies to Work For in 2018. This time Salesforce is the world’s leading CRM service provider. So here are some most frequently asked Salesforce interview questions.

Development History of Salesforce

The company was invented in 1999 by former software developers Oracle executive Marc Benioff, Parker Harris, Dave Moellenhoff and Frank Dominguez.

Latest Version

Its current version is “43.0 summer18”.

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