Emirates Cabin Crew Interview Questions

Last updated on Nov 28, 2022
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Cabin Crew Interview Questions

Cabin Crew Interviews are one of the most challenging interviews to crack. Although the interview process differs from one airline to another, there are some common cabin crew interview questions that every candidate should be familiar with. They require you to be a good listener and have the ability to answer technical questions about cabin crew. Because every airline is unique, I cannot answer all questions during the interview for flight attendants. The personal question is the same as the general one, as everyone has their own experiences and backgrounds.

Cabin Crew Interview Questions (With Sample Answers)

Here in this article, we will be listing frequently asked Cabin Crew Interview Questions and Answers with the belief that they will be helpful for you to gain higher marks. Also, to let you know that this article has been written under the guidance of industry professionals and covered all the current competencies.

Q11. What to do in a plane emergency?
  • Locate the nearest emergency exit
  • If oxygen levels drop, a mask emerges from the top. Done.
  • Fasten your seatbelt and kneel.
Q12. Describe a work dispute. What did you do?

The airline also wants you to get along with various coworkers (along with different types of customers). This is the next type of flight attendant behavioral question.

Your goal should be to show that you can remain calm and professional during conflicts and that you're on the same team as your coworkers. Set aside your ego, remain calm, and tackle the problem. The airline wants to ensure flight attendants keep internal issues from hindering customer service.

Q13. Describe a challenging customer. What happened?
Next, expect behavioral questions on customer service, difficult customers, etc. This question is prevalent, so have an example, your strategy, and why ready. Describe the outcome and lessons learned.
Q14. Do you know our airline?
This is a test of your knowledge. Read the airline's history online. Size? Who's in charge? Where do they gather? Ensure you know their personnel count, founding date, and company history (mergers, etc). Learn this to answer the interviewer's question.
Q15. Why work for our airline?

They'll ask, "Why do you want to be a cabin crew or flight attendant?" and "Why did you apply to our company?" So know their airline and what you admire about it.

Q16. What's your definition of outstanding customer service?
This is asked in flight attendant and customer service interviews. I was asked this early in my career. I'd recommend saying that outstanding customer service entails exceeding customer expectations and brand promises.


Interview questions for cabin crew are not always technical. Follow the tips, and you will be prepared for many questions. These can range from how to approach a situation to why you want this job. Interviewers will ask you personal questions to gauge your personality and determine if your qualities might be beneficial for the airline. Do not be surprised by any questions.

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