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Top Administrative Assistant Interview Questions

Last update: 15 Feb 2021, 9 Questions

Today almost all organizations depend upon Administrative Assistants to provide support to their team and help running the office in a good manner. If you are also looking for administrative jobs in the market and preparing for Administrative Assistant Interview Questions you need to show several strengths during your interview. Administrative roles require many things from bookkeeping to social media and many things in between. Administrative assistants do a lot of effort to support their teams and help in keeping the company organized and successful.

Every organization wants to hire assistants who are positive, professional, and resourceful and have some more qualities. After interviewing many candidates as administrative staff, we have an idea of the types of questions an interviewer can ask in an interview. To help you out check out these below interview questions and how to answer them.

Most Frequently Asked Administrative Assistant Interview Questions

Here in this article, we will be listing frequently asked Administrative Assistant Interview Questions and Answers with the belief that they will be helpful for you to gain higher marks. Also, to let you know that this article has been written under the guidance of industry professionals and covered all the current competencies.

1. What role do you feel the administrative assistant serves in the office?

This question is asked to know how much the candidate knows about the role of administrative assistant and help the employers to understand how motivated you are about your job responsibilities. At the time of answering this question, focus on the most common duties of an administrative assistant like filing, organizing, and maintaining schedules in the office.

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2. What software and office equipment are you proficient in using?

The goal of an employer is to find out what kind of software and office equipment the candidate has proficiency with if the candidate is up to date with current administrative software if they are confident in using the software. Tell them your proficient areas like Microsoft Office Suite of products and features like Powerpoint and equipment like scanner, printer, fax machines, and stamping machines.

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3. What skills do you believe are most important in the role of an administrative assistant?

STAR Technique would help to answer this question to describe how you have used administrative skills in the past and how you will use them now to contribute to an organization. Some skills assistant should have been

  • Communication Skills
  • Time Management Skills
  • Organizational Skills
  • Computer Skills
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4. How would you approach a situation in which you were given a task but didn’t receive complete instructions?

This is a situational question that helps the interviewer determine how you will handle complex situations that don’t have proper and clear instructions.

Candidates can first help themselves by their research skills such as web search and if that won’t help they can follow up with the person who has assigned the task and also ask for clarification if needed.

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5. What do you believe is the most challenging part of the administrative assistant role?

Here employers want to know about your weaknesses. Depending on your answer employers gasp this thing that if you can identify your areas of improvement. Tell them a scenario you found challenging and what you did to overcome that with a successful result.

Again STAR methodology would help you here.

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6. How comfortable are you with multiple lines and high volumes of incoming calls?

The interviewer wants to know how you will handle multiple calls at a time and your comfort with the technology. After confirming that you are comfortable with that you can mention some phone skills you have used in past like-

  • Placing callers on hold
  • Transferring and forwarding calls
  • Conference calls
  • Note down the important messages of the caller
  • Voicemail Management
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7. Would you consider yourself a team player? Do you work well with others?

In any interview for any job, it is very important to show the skill of a Team Player. A good team environment is both productive and efficient.

You can say that you can compromise, listen to the problems of your teammates and show respect to others. In a situation where you act as a leader, you would play that role with all your efforts and create a good and friendly environment.

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8. What is your typing speed and error rate?

For an administrative assistant typing speed with a low error rate is very important. Make sure that you should answer this question very honestly as they could take their test at that time only.

To practice this you can use google and can check your typing speed and also error rate.

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9. Have you ever managed other people? Is it comfortable if one or more people report to you?

Management Skill is a key factor for Administrative Assistant and should be in every employee who is working in the corporate world.

Tell them by example how you have managed other people and helped them in their work by guiding them and it is totally fine if one or more people report to you as this shows your level of independence in the workplace as this helps them to decide whether their management skills align with yours or not.

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Do not leave your interview up to chance. You can use the administrative assistant job interview questions and practice them to answer them to make sure you are ready for an interview or questions that get thrown to you. This will increase your performance and boost your confidence to a great extent.

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