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What is Salesforce and why it is used?

 Salesforce is a cloud-based CRM system that enables salespeople to track their sales, support individuals to follow their cases and also the entire company's staff to collaborate. Salesforce is additionally a platform on that one will build new applications for functions apart from CRM.

Uses of Salesforce:

It improves customer information, enhances communication, Customizability, monitors customer life cycle, and improves product functionality.

Note: Salesforce uses are very general question in Salesforce interview questions.

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