What is excellent customer service according to you?

Since Lowe’s values its customers most, you must tell great customer service to hold the position you are interviewing for. The employer wants to check how will you provide excellent customer service to the people who want home improvement or anything.

• Excellent customer service means going beyond the customer’s expectations rather than meeting their expectations.
• Great customer service makes the customer fulfilled whether it was from your pleasant interaction or from the assistance you have offered to them.
• If the customers feel they have made the best purchase decision means great customer service is provided to them.
• If they ensure that they will surely visit your store next time means excellent customer service they have received.
• If a client feels that their time is being valued in the Lowe’s and they didn’t face any problem in tracing an item.
• Providing your customers with knowledgeable and meaningful resources is also a part of great customer service.