What are the key things a good receptionist should learn?

• Smile when you greet the visitor or answer the call
• Keep a note pad on the desk to take the note of the messages
• Answers the phone calls as quickly as possible
• Answer all the calls with the warm greeting
• By showing some decency, one should always ask before putting their call on hold

Note: This is one of the common receptionist job interview questions that will be asked to know about your personal knowledge for this particular role.