Walmart is known for its customer-centric approach. How do you ensure customer satisfaction in your role?

This is a test question interviewers might use to determine how you approach dealing with customers. Face this question if you are looking for a job in customer service. In addition to showcasing your enthusiasm for the role, your response should prioritize the demands of the clients.

Example: I would make sure to provide the greatest customer service experience I could while dealing with clients. With my customer-first mindset, I'll be prepared to go above and beyond for them if necessary. Whether it's placing the order, locating the item they're looking for, or providing any other help, I'll make sure I can take care of any problem they run into as soon as possible. I'll try my best to give clients a positive experience in general.