Provide an example of a time you disappointed a client or colleague. As an account manager, how did you resolve the problem?

Being human we all can do mistakes; it is a part of our lives. But the major thing behind this is admitting the one made. I would first admit the mistake and then find the best possible way to correct it and make sure the same thing doesn’t happen again. I would try to make the best use of the problem-solving skills to compensate for the loss as soon as possible. I once overheard the requirements of my clients and as a result, couldn’t deliver the expected outcome. Then, we did the revisions again very quickly instead of crying the spilled milk. After that, I pledged to double-check everything before starting.