If a parent came to you angry and upset about one of your teachers, how would you resolve that issue?

It could be a nerve-racking experience for you, but you have to learn that it will be a part of this profession, and you know how to deal with it. Follow these steps, and you will quickly calm the angry parents:-

• Stay calm and listen without interrupting them.
• Categorize the issue and quickly call the exact person to whom they want to speak. If not, then politely explain.
• Ask parents to write down the issue and state that you will respond to them in writing.
• Take responsibility and let them assure, you will work on this issue.
• Fix the issue as soon as possible and address them.
• Don’t forget to follow up with them. Contact them and let them know that issue gets resolved.