How would you handle a situation where a student reports being abused by a parent?
First of all, I would get myself updated with the school’s protocol to handling parental abuse as it differs from school to school. Then, I would consult with my supervisor to make sure I’m following the proper protocol and also fulfill my legal duties as a guidance counselor.
I would either stay with the child the entire time or make sure the proper authorities are notified of this abuse situation and even call the police. Then, I would try to calm the kid by letting him/her play with toys, draw, or anything else to relax them.
Note: Being a guidance counselor, it is your duty to help resolve conflicts between teachers and other students. Read the school counselor interview questions and answers to understand the root cause of conflicts and how to solve them peacefully.