How would you deal with a hard relative?

When it comes to our loved one's health, we are all worried. Patients occasionally forget what is spoken to them or choose not to follow instructions. In these cases, the family is helpless and sometimes their concern comes out in the form of anger toward nurses and doctors.

• I will try to address each of their concern and will provide them with educational materials if possible.
• I will remind them that patient is treated with the best medications and best treatment.
• Discuss the treatment plan with them so that they do not expect results in an unrealistic amount of time.
• Will be polite and offer to get them a drink.