Here you have to share your experience where you had a deal with an unreasonable customer successfully or not doesn’t matter.

These questions are asked to judge your emphasizing abilities and your calmness.

To handle this situation today, I would show some empathy towards the customer and deal with him in a very polite and professional way by maintaining the company’s guidelines.

Note: You should know the answer of this question if you are an experienced person since it is commonly asked in the customer service interview questions.

BY Best Interview Question ON 01 Jul 2020