• One can use internet service to contact the customer on social media.
  • To gain customer trust, their interactions must be relevant to their interest.
  • You can also use a cloud platform to keep your service updated with the latest technology.
  • Analyze customer behavior using a business intelligence tool to understand the service you offer.

Have you read our rest of the call center interview questions and answers for first timers?

BY Best Interview Question ON 11 Feb 2019